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FAQ

What is Karen Kane Rewards?

A reward program for customers to earn points with every purchase. Gain early access to new arrivals, online exclusives, birthday incentives, and redeem your reward points towards a purchase!

What is the Karen Kane Refer a Friend program?

An opportunity to earn reward points by giving your friends $10 off their first order of $150+. Once they make a purchase, you will receive $10 off your next order. It’s our way of saying thanks for helping us grow our community.

Can you use points outside of the incremental levels?

You can only redeem your points at the set amounts of 1,000, 1,500, and 2,000 points.

How long do your rewards last?

All reward points will expire after 12 months.

What happens when I make a return or cancel an order when I used my points?

The points acquired in the purchase will be reverted back to the previous amount you had in your account.

Can I use my points in stores?

No. You can only gain and redeem your reward points on KarenKane.com.

Can I use my points and a promo code in one order?

Yes!

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